Shipping Policy

At ROOMOVE, we strive to deliver your order quickly and efficiently. All orders are shipped from our warehouses located in the U.S., Canada, or Europe, depending on your location (please note that some accessories may be exceptions). Enjoy free shipping on all eligible orders!

Shipping & Tracking Information

Once your order is placed, it will be processed within 1-2 business days. You can begin tracking your order 2 working days after shipment by visiting 17Track. Estimated delivery times vary based on your location, as shown in the table below.

Shipping Countries & Estimated Delivery Times

We ship to various regions worldwide, including the U.S., Canada, and Europe. Please refer to the table below for specific delivery time estimates.

Shipping Country	Est. Shipping Time	Costs
United States	2-5 business days	Free shipping
Canada	2-5 business days	Free shipping
France	2-5 business days	Free shipping
Germany	2-5 business days	Free shipping
Italy	2-5 business days	Free shipping
Austria	2-5 business days	Free shipping
Belgium	2-5 business days	Free shipping
Bulgaria	2-5 business days	Free shipping
Croatia	2-5 business days	Free shipping
Czech Republic	2-5 business days	Free shipping
Denmark	2-5 business days	Free shipping
Estonia	2-5 business days	Free shipping
Finland	2-5 business days	Free shipping
Greece	2-5 business days	Free shipping
Hungary	2-5 business days	Free shipping
Ireland	2-5 business days	Free shipping
Latvia	2-5 business days	Free shipping
Lithuania	2-5 business days	Free shipping
Luxembourg	2-5 business days	Free shipping
Netherlands	2-5 business days	Free shipping
Malta	2-5 business days	Free shipping
Poland	2-5 business days	Free shipping
Portugal	2-5 business days	Free shipping
Romania	2-5 business days	Free shipping
Slovakia	2-5 business days	Free shipping
Slovenia	2-5 business days	Free shipping
Spain	2-5 business days	Free shipping
Sweden	2-5 business days	Free shipping

Please note:

Holiday & Peak Season Shipping Notice

During peak promotional periods such as Black Friday, Cyber Monday, and the Holiday Season, shipping times may be slower due to high volumes with our carriers (FedEx, UPS, USPS, etc.). While we are doing everything possible to ensure timely delivery, please anticipate possible delays. We appreciate your patience during these busy times.

Shipping Locations

• U.S. Warehouse, Canada Warehouse, EU Warehouse

Shipping Restrictions

• We currently only ship to the 48 contiguous U.S. states (excluding Colorado, Alaska, Hawaii, Puerto Rico, and Guam).
• We cannot ship to P.O. Boxes or APO/FPO/DPO addresses at this time.
• Shipping to the United Kingdom is not available currently.

Shipping Services

We offer a variety of shipping options to meet your needs:

• USPS, UPS, and FedEx are available for shipping, depending on your location. Delivery times may vary depending on the shipping method and destination.

Processing Time

• In Stock Products: Orders are typically processed and shipped within 1-2 business days.
• Pre-order Products: Shipping will begin based on the estimated availability date listed on the product page. Please check the specific shipping details on the product page for the expected timeframe.
• Out of Stock Products: When the product is restocked, it will be shipped within 1-2 business days after availability.

Delivery Time

• Final delivery times depend on your local carrier. Typically, delivery occurs within 2-5 business days after shipment.
• Please allow 1-2 business days for order processing before tracking your package at 17Track.

Order & Shipping Confirmation

You will receive an email confirmation when your order is placed and another when your order has shipped. Once your order is shipped, tracking details will be provided if available. If you have any questions, feel free to contact us at contact@roomoves.com.

About Taxes & Customs Fees

In rare cases, orders may incur customs fees or duties charged by your country’s government. These fees are your responsibility, and we have no control over them. For more information, please contact your local customs office regarding any customs fees or taxes.

Contact Us

For any questions or concerns regarding shipping, please reach out to us at contact@roomoves.com.

Company Address:
2-16 Fa Yuen Street, RMO3, 24/F, Mong Kok, Kowloon, Hong Kong SAR

Thank you for choosing ROOMOVE!